Re: [WinMac] NT w/SFM strange shut down behavior

Daniel L. Schwartz(expresso[at]snip.net)
Wed, 21 Apr 1999 11:02:37 -0500

        Good morning, Cesar!

        This behavior has to do with the unloading of certain NT Services in
preparing for shutdown, i.e. each Service shuts down *gracefully* and then
the machine goes down. What is happening is that one of the Services that
unloads BEFORE Services For Macintosh (SFM) is hanging.

        Check the Event Viewer and look at the System Logs to see
which Service is
hanging; and then take the steps necessary to correct that problem. You can
then search Microsoft's Knowledge Base for the specific error you are
seeing, and then take the appropriate action.

  CORRECTIVE STEPS TO TRY:

        Make sure your disk structure is OK. Open up My Computer, and one at a
time right click on a partition. Then, scroll down to Properties. Hit the
"Tools" tab and select the "Check Now..." button. You'll now see a dialog
box coming up with two checkboxes. Check the "Automatically fix File System
Errors" and dismiss the box. You'll (probably) get a warning that the
volume can't be locked for exclusive use, and if you want to perform this
on the next reboot. Say Yes to dismiss the box. Repeat this for each NTFS
volume (drive partition) and then reboot. You'll go through several boot
cycles as CHKDSK is performed in the Blue Screen part of the boot cycle.

        Also, chances are, you are not running Service Pack 4; so go ahead and
give it a whirl. Before doing so, though, update your ERD from the RUN...
line with:
RDISK /S

        I hope this helps!
        Dan Schwartz

At 05:37 AM 4/21/99 -0500, Cesar Morales wrote:
>Hi all,
>
>The following is perplexing and a bit frightening:
>
>Lately, when I command our NT server to shut down, it doesn't.
>
>I have tried both the shutdown and restart buttons and after I do this, it
>starts its usual NT shutdown dance (shuts down all applications, fiddles a
>bit with the task bar, plays a beep, and leaves the desktop for the screen
>where the splash screen for Windows NT appears, then it shows the "shut
>down in progress" message which reads "Please wait while the system writes
>unsaved data to the disk" everything looks normal so far...
>
>..but then it stays like that at least a good 45 minutes; that's as much as
>I can take before manually pushing the restart button on the PC (and by the
>way, Control-Alt-Delete, even if done a few times, prior to manual
>shutdown, is useless)
>
>However, while the PC clients loose connectivity (supposedly, all services
>have been shutdown by now right?), I can still see the server in our
>Appletalk zone from my Mac. Not only that, but I can actually access every
>mac volume in there, and wread and write to it etc.
>
>Does anyone know what may be causing this?
>
>Furthermore, I have noticed odd things happening lately, for example if I
>access the NT Help system and select a topic, it shows me the contents of a
>completely unrelated topic. It's weird, I just fear that it will die on me
>pretty soon.
>
>Please help...
>
>Cesar

        At 05:37 AM 4/21/99 -0500, you ALSO wrote:
>Hi all,
>
>The plot thickens...
>
>...I tried accessing it using Timbuktu (which i have installed in both my
>mac and the Nt server)
>and was able to connect and "control" the server, except of course that
>there is no command I can use to bring it back from its introverted
>behavior.
>
>Help !!! it has created a wall against me!
>
>Cesar

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